When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
Being my first time purchasing a used vehicle, I searched Galaxy Motors' site, found, and locked-in on a sweet chariot. I called and Cassia got the ball rolling before I arrived, and having everything ready on her desk. Fun and energetic she was through it all, directing me to the coffee within minutes of our meeting. Cassia was cheery, and professional waving good by as I peeled off....david
a month ago
I have to say, of all the vehicles we have purchased over the years, new or used, this has by far been the best experience yet. I knew exactly what I wanted, but I wasn't in a hurry. I had been looking for a few weeks and finally I found the ideal vehicle on the Galaxy Motors West Shore page. Not only was it just right, but it had even more options for less money than we thought. Dave was on it right away. We reviewed exactly what we wanted and what our budget was. Dave had the whole team on it until we found the perfect deal! So for our budget we got bigger, better, safer, newer, and all for less money than we expected. If that wasn't enough, due to some mobility issues, absolutely everything was handled by phone and online. They actually delivered our new Santa Fe right to our door in Shawnigan Lake. All we had to do was approve and sign! Absolutely a stellar Dealership that I will recommend highly, they went above and beyond, never pushy, only helpful. Many thanks to Dave and all the team! Five Stars!!!
a month ago
Nick, Sean, Wes and Jen were amazing. Nothing pushy. It started with them perhaps being able to lower my interest rate on my previous purchase with them and ended with me in a new, safer vehicle, lowered my interest rate and lowered my monthly payment. They were there until 9:30 that night getting me all set up. They were kind, engaging and fun. I honestly am so impressed. Thank you so much for going above and beyond.
3 months ago
5+ Customer Service! Purchasing a new vehicle when you are new in town, could be a challenging experience. This time I was lucky to count on the best customer service ever received in my life as per her detailed-oriented and willingness to help satisfy my needs and expectations. Cianna Koch went 200% above and beyond, with both a humble attitude and extremely experienced way to manage sales and find the perfect fit for the client! Thank you Cianna for your patience, kindness, support, and delicate manners in servicing. Wish you the best!
4 months ago
Their entire team worked seamlessly. From the initial first contact to the finalizing of documents the process was easier than buying a cellphone. Top marks to Riley for going above & beyond. Loving my new car!! Thank you
5 months ago
How Did We Do?